Imperial Covid 19 Update | Imperial Of Waikiki

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IMPERIAL HAWAII RESORT COVID-19 UPDATES

14-day Quarantine EXTENDED for all guests that fly into the state of Hawaii: The state will delay by at least a month the planned Aug. 1 reopening of Hawaii’s tourism industry with a traveler pre-testing program, Gov. David Ige has announced.

By HNN Staff | July 13, 2020 at 11:15 AM HST – Updated July 14 at 7:29 AM

HONOLULU, Hawaii (HawaiiNewsNow) – “…The governor has announced plans to delay until Sept. 1 a program that would allow trans-Pacific travelers to skip quarantine in Hawaii if they test negative for COVID-19.

Gov. David Ige said he delayed the launch of traveler pre-testing program, which was set to begin Aug. 1, because COVID-19 outbreaks in several states are “not in control” and pushing infections to record highs.

He acknowledged that the delay will hit businesses that rely on visitors hard.

“This was not an easy decision to make. It really was a choice between two difficult options,” he said.

The governor’s decision extends the 14-day mandatory quarantine for all trans-Pacific travelers through the end of August as the state continues to hammer out the details of how the testing program will work.”

Read full article HERE

FAQ Answered: COVID-19 Transportation-related information and resources from the State of Hawaii Department of Transportation, click HERE * This site includes the mandatory forms you will need to fill out as well as a link to the Safe Travels website which can be used instead of the hard copy of the travel declaration forms.

More information also available from the State of Hawaii Department of Health website HERE

Restaurants & Shopping: Local businesses have been given permission to open with restrictions. Face masks are required in stores during shopping and also as you enter a restaurant. Additional measures for safety are also in place including enhanced cleaning and disinfecting procedures, social distancing, and a limited number of patrons allowed in the business at a time.

As we receive new information, we will update this page.

The health and well being of our owners, guests and staff is our top priority.

In line with recommendations by the CDC and local health authorities, The Imperial Hawaii Resort has made temporary changes to provide a safer environment and limit person-to-person contact.

As you enter the Main Lobby of our resort you will notice signage for our new social-distancing protocols, the plexiglass safety shields at the front desk, and the signage noting what direction to enter and exit the elevator bay.
Guests in quarantine are required to stay in their room for 14 days or the length of their stay (whichever is shorter) and may only leave for a medical emergency.
Guests and employees will be required to wear face masks or coverings when entering any public areas, including but not limited to lobby, elevators, hallways, and Owners’ Lounge.
In public areas and guest rooms, the Imperial has added to its already rigorous cleaning protocols, requiring that surfaces are thoroughly treated with EPA-registered disinfectant and increasing the frequency of high-traffic touchpoint sanitization.
Mid-week housekeeping service and regular trash pick-up will be temporarily suspended until further notice.
- Trash and dirty linens to be collected by the door without contact: Please use the plastic bags provided in the ice bucket to keep all dirty linen.
- Requests for clean linen and amenities will be packaged and delivered by the door. Please call the front desk for details.
- Guests will be asked to be excused from the room if there is a significant maintenance work order or a specific cleaning request that needs to be taken care of immediately.
Hand sanitizer stations available in public areas where there is no sink available.
The operation hours of all the resort facilities will be changed to 5 am-5 pm daily, except for the
Rooftop Pool Area which will be 8 am-5 pm daily.
All In-House events will be suspended until further notice: watch our Facebook and Instagram pages for live-stream music concerts.
Remember to practice the 6ft social distancing rule at all times.

Aloha to our Valued Owners & Guests,

The Imperial Hawaii Resort is your home away from home, and our mission statement reflects our core values: We are committed to providing a high-quality vacation experience, and our goal is to treat all Vacation Club Owners and hotel guests with the true kamaʻaina spirit of hoʻokipa: courtesy, respect, and hospitality. This guides us as we face the difficult challenge of responding to COVID-19.

Our hearts and thoughts go out to the people who have been adversely affected by this unprecedented event and we appreciate the healthcare workers, our local communities, and governments around the world who are on the front line working to contain this virus. Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have response plans in place to ensure a healthy stay at our resort.

The Imperial Hawaii Resort continues to operate, and you should have confidence when you book a stay at our resort. We are closely following the guidance of the Department of Health (Hawaii), the World Health Organization, the Centers for Disease Control and Prevention, for the latest developments related to COVID-19. We are reinforcing these agencies’ recommendations on the appropriate health and safety measures with our own First Response teams here at the resort. At the height of the virus, we have elevated our response to our guests as well as our staff on the importance of awareness and self-hygiene. We have also increased our inventory of cleaning products, as well as the frequency and efficiency of our cleaning procedures in our guest rooms and public areas. Our resorts health and safety measures are designed to address the spread of viruses and other bloodborne pathogens including COVID-19, and cover everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

We want you to know the safety of our guests and on-site staff is our top priority. We would like to take this opportunity to thank you in advance for putting your trust at the Imperial Hawaii Resort as you plan for future travels here to Hawaii. We can’t wait to see you again and welcome you home!

Sincerely,

Bryan Ayakawa
Resort Manager

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Keep Hawai’i in your heart! Follow us on Facebook and Instagram and explore with us via our posts and news feed. Take a virtual vacation with us from home! We will post beautiful and uplifting photos of Oahu for you to see and share.

Look forward to future trips to Oahu! Think about the sun, fun and those beautiful Tradewind Breezes you feel while sitting on the lanai of the Owners’ Lounge and looking out over the ocean.

Our most important wish is for you to be safe and healthy. Kākou is the Hawaiian value of inclusiveness. It means “all of us” and “we are in this together.”

Wishing you health and happiness from our ʻOhana to yours,
The Imperial Hawaii Resort Management Team & Staff