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IMPERIAL HAWAII RESORT COVID-19 UPDATES

Domestic Travel:  The Safe Travels Hawaii program ended on 03/25/2022 at 11:59pm (HST). Travelers arriving on 03/26/2022 and beyond will no longer be required to complete a Safe Travels application to enter Hawaii.

International Travel: Travelers must present BOTH vaccination records AND a negative COVID-19 test result within one (1) day of boarding a flight to the United States.  The airlines will screen passengers prior to their departure to the U.S. International passengers entering the U.S. from another state or territory will be treated as domestic travelers when entering the State of Hawai‘i. 

For more information from the CDC about International Travel Requirements and if you can board a flight to the United States, visit the CDC website:
Click HERE

MASK MANDATE FOR THE ISLAND OF OAHU: Correct and consistent mask use remains a critical tool that we can use to prevent getting and spreading COVID-19. The mask mandate ended on 03/25/2022 at 11:59pm (HST). While masks will no longer be required while indoors, they are still highly recommended.  www.oneoahu.org/masks

 

updated 3/31/22

The health and well-being of our owners, guests, and staff continues to be a top priority.

  • In public areas and guest rooms, the Imperial has added to its already rigorous cleaning protocols, requiring that surfaces are thoroughly treated with EPA-registered disinfectant and increasing the frequency of high-traffic touchpoint sanitization.
  • Please come down to the 3rd-floor Housekeeping Department for towel and linen exchange from 7am-8pm.  In-room cleaning services are by request only. Dial extension 33 for details.
  • Housekeeping will be entering your room for trash removal between 8am-4pm on Sundays, Mondays, Wednesdays, and Fridays.
  • Correct and consistent mask use remains a critical tool that we can use to prevent getting and spreading COVID-19. The mask mandate will end on 03/25/2022 at 11:59pm (HST). While masks will no longer be required while indoors, they are still highly recommended.

Aloha to our Valued Owners & Guests,

The Imperial Hawaii Resort is your home away from home, and our mission statement reflects our core values: We are committed to providing a high-quality vacation experience, and our goal is to treat all Vacation Club Owners and hotel guests with the true kamaʻaina spirit of hoʻokipa: courtesy, respect, and hospitality. This guides us as we face the difficult challenge of responding to COVID-19.

Our hearts and thoughts go out to the people who have been adversely affected by this unprecedented event and we appreciate the healthcare workers, our local communities, and governments around the world who are on the front line working to contain this virus. Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have response plans in place to ensure a healthy stay at our resort.

The Imperial Hawaii Resort continues to operate, and you should have confidence when you book a stay at our resort. We are closely following the guidance of the Department of Health (Hawaii), the World Health Organization, and the Centers for Disease Control & Prevention for the latest developments related to COVID-19. We are reinforcing these agencies’ recommendations on the appropriate health and safety measures with our own First Response Teams here at the resort. We have elevated our response to our guests as well as our staff on the importance of awareness and self-hygiene. We have also increased our inventory of cleaning products, as well as the frequency and efficiency of our cleaning procedures in our guest rooms and public areas. Our resorts health and safety measures are designed to address the spread of viruses and other bloodborne pathogens including COVID-19, and cover everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

We want you to know the safety of our guests and on-site staff is our top priority. We would like to take this opportunity to thank you in advance for putting your trust at the Imperial Hawaii Resort as you plan for future travels here to Hawaii. We can’t wait to see you again and welcome you home!

Sincerely,

Bryan Ayakawa
Resort Manager

Imperial Covid 19 Update

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Imperial Covid 19 Update

Our most important wish is for you to be safe and healthy. Kākou is the Hawaiian value of inclusiveness. It means “all of us” and “we are in this together.”

Wishing you health and happiness from our ʻOhana to yours,
The Imperial Hawaii Resort Management Team & Staff

© 2021 Imperial Of Waikiki
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