A 10-day mandatory quarantine will be required for trans-Pacific travelers arriving WITHOUT a confirmed negative COVID-19 test taken within the 72 hours before departure of the final leg of their trip to Hawai‘i. Travelers will not be able to obtain a Nucleic Acid Amplification Test (NAAT) upon arrival at any Hawaiʻi airport.

All trans-Pacific travelers who board a plane on the final leg of their trip to the Hawaiian Islands without first securing a negative test will be subject to mandatory quarantine. Tests must be taken with trusted testing and travel partners with 72 hours of departure.

The negative test result must be uploaded onto Safe Travels prior to departure or printed out prior to departure and hard copy in hand when arriving in Hawai‘i.

Travelers without a negative test result before boarding the final leg of their flight MUST quarantine for 10 days or the length of their stay, whichever is shorter. For full details, visit the website Here

The state of Hawaii will ONLY accept test results from TRUSTED TESTING AND TRAVEL PARTNERS.  For full details, visit the website Here

After you make airline reservations, what’s the first step you take to prepare for your Hawaii trip? All adults (18 years and older) must register on the state of Hawaii Safe Travels website. You will be required to upload your negative pre-travel test result and answer a health questionnaire. Each child traveling with an adult should be included in the adult’s Safe Travels’ form. Minors five years and older must take the pre-travel test. (Minors four years and younger do NOT need to take the pre-travel test.) The traveler is responsible for the cost of the pre-travel test.

How can travelers access the ONLY tests accepted by the state of Hawaii, the TRUSTED TESTING AND TRAVEL PARTNERS?

*Updated 1/20/21

The health and well-being of our owners, guests, and staff is our top priority.

In line with recommendations by the CDC and local health authorities, The Imperial Hawaii Resort has made changes to provide a safer environment and limit person-to-person contact.

• As you enter the Main Lobby of our resort you will notice signage for our new social-distancing protocols, the plexiglass safety shields at the front desk, and the signage noting what direction to enter and exit the elevator bay.
• Guests in quarantine are required to stay in their room for 10 days or the length of their stay (whichever is shorter) and may only leave for a medical emergency.
• Guests and employees will be required to wear face masks or coverings when entering any public areas, including but not limited to lobby, elevators, hallways, and Owners’ Lounge.
• In public areas and guest rooms, the Imperial has added to its already rigorous cleaning protocols, requiring that surfaces are thoroughly treated with EPA-registered disinfectant and increasing the frequency of high-traffic touchpoint sanitization.
• Mid-week housekeeping service and regular trash pick-up will be temporarily suspended until further notice.
  • Trash and dirty linens to be collected by the door without contact: Please use the plastic bags provided in the ice bucket to keep all dirty linen.
  • Requests for clean linen and amenities will be packaged and delivered by the door. Please call the front desk for details.
  • Guests will be asked to be excused from the room if there is a significant maintenance work order or a specific cleaning request that needs to be taken care of immediately.
• Hand sanitizer stations available in public areas where there is no sink available.
• The operation hours of all the resort facilities will be changed to 5am-5pm daily, except for the Rooftop Pool Area which will be 8am-5pm daily.
• All In-House events will be suspended until further notice: watch our Facebook and Instagram pages updates.
• Remember to practice the 6ft social distancing rule at all times.