Tours & Activities Desk located in the lobby near the front desk.
Call 1-888-229-7770 or email LCA@pleasant.net
Available by phone Monday-Friday from 6am-5pm and Saturday-Sunday from 8am-5pm
Located in the lobby.
BELL & VALET SERVICE
Valet parking only, self-parking is not available.
Dial extension 31
BUSINESS CENTER & FACSIMILE SERVICE
Located in the lobby and includes two computers and a printer. Fax Services are available at the Front Desk. Incoming fax is $.50 per page and outgoing fax is $2.00 per page.
Fax number 1 (808) 921-7586.
Travelers Checks may be cashed at the Front Desk. $100 per day, per room.
Dial extension 0
Two casual dining options are located on property at The Imperial Hawaii Resort.
Denny’s Restaurant is open 24 Hours daily.
1 (808) 923-8188
ABC Convenience Store & Deli is open daily from 6:30 am-12:00 midnight.
1 (808) 926-1811
We also partner with neighborhood restaurants & businesses. Please visit our full list of Imperial Restaurant Partners.
Located on the 3rd floor.
Open daily from 5:00 am – 10:00 pm. (Reserve time & retrieve key at Front Desk)
A foot wash is available out the back entrance of the main lobby, or enter the parking area from Kalia Road.
ICE & SODA MACHINES
Ice machines are available in two locations:
27th floor Pool Deck open 8:00 am – 10:00 pm &
2nd Floor near guest laundry open 24 hours
Soda Machines located on 2nd Floor near guest laundry open 24 hours
Each room is provided with an in-suite safe.
Please secure your valuables in the safe.
Complimentary wireless Internet access is available, see Front Desk for password.
Coin-operated, self-serve laundry located on the 2nd floor. Change machine & laundry detergent available.
$2.50 per wash and $2.00 per dry
Available by appointment, contact the Front Desk.
The rooftop pool is located on the 27th floor.
Open daily from 8:00 am – 10:00 pm
Hot Tubs and Sauna are located on the 3rd floor.
Hot Tubs open daily from 5:00 am – 10:00 pm
Sauna open daily from 5:00 am – 12:00 am (Reserve time & retrieve key at Front Desk)
Located on the 27th-floor elevator landing, 2nd-floor parking garage, and in every guest room.
RENTAL ITEMS AT FRONT DESK
(Rental fees will apply) Dial extension 0
Beach chairs, coolers, cribs, golf clubs (Ping & Callaway), playpen, rollaway bed, and tennis rackets
WAKE UP CALLS
Schedule with Front Desk, dial extension 0